Frequently Asked Questions

Frequently Asked Questions

Which Newmed sterilizer should I buy?

Whatever your application, we are confident that we will be able to provide you with a high quality steam sterilizer to suit your needs and budget. Our sterilizers range in size from 6L to 60L and can process solid or hollow instruments, wrapped or unwrapped and porous loads. Our specialized team or your local Newmed distributor will be able to match you to the best option for your needs.

What kind of cycles do your products offer?

Newmed offers a full range of Class B, S & N steam sterilizers, with pre-programmed cycles at both 121oC & 134oC. Our recently introduced QuikSteam™ patented technology now offers even faster cycles on our Class B sterilizers.

What about the water supply and drainage ?

One of the beauties of the Kronos range is its flexibility when it comes to water options. The choice is yours. You can use the self-priming pump to fill the clean water tank and use the manual drain valve to drain used water from the unit or you can permanently plumb in the supply and/or drainage connections. Our sterilizers have been designed to minimise manual handling issues associated with carrying and pouring heavy water.

Is the user interface available in different languages?

We want to make it is easy as possible for your staff to use their Newmed sterilizer. So, our simple, easy to navigate user interface is available in many different languages to assist them in their everyday instrument processing routine.

Are certifications included with Newmed sterilizers?

Yes. Newmed can provide you with Certification and Classification of products you purchase. See our Certificates page.

Can I buy a product on your site?

Not currently. We work with our global network of trained distributors to provide sterilization products to our customers. If you would like to be contacted by your local distributor, please click on the link below and complete your details.

Does Newmed attend any tradeshows where I can receive a demonstration of your products?

Newmed sterilizers are exhibited at many of the world's major tradeshows, either with our own booth or through our local distributor.

We are looking forward to attending the upcoming BDIA Dental Showcase exhibition, held at the ExCeL exhibition centre, London from the 19-21st October 2017. We are bringing a variety of our best-selling products in a range of sizes, so we are certain we have something to suit your requirements and budget.

We are also attending the internationally recognized tradeshow Medica, held in Dusseldorf, Germany from 13-16th November 2017, and at IDS 2019, held in Cologne, Germany.

I need some assistance with my Newmed sterilizer. Who should I contact?

We recognize that even the most reliable of units may sometimes require some assistance. For help and technical support, please contact your local Newmed distributor or Newmed directly at newmed.service@midmark.com or telephone +39 0522 87 51 66.